The warranty on my dolls is pretty simple.
If something goes wrong within the workmanship of my dolls, I will do whatever I can to fix it.
(If something should go wrong with silicone or vinyl, I will do what I can that is in my power to fix that also but I cannot guarantee a sure fix. In this field, there are things that can go wrong that were never expected.)
In 2011, I painted a couple of dolls using blush colors from the same mixed pots, changing each one just a little bit.
The dolls that were painted with these blush colors had lost their blush over time.
I do not blame the paints nor am I concerned that the paints "fade" which is a big scare for people regarding air dry paints. These paints have proven to be steadfast to me, except for these few times.
It certainly was artist error in how I mixed the paints. I suspect I had too much water, diluting the pigment too much. Which also would have diluted the medium so that the medium could not do it's work.
I have not had the problem before these dolls, or since.
This is the most recent one that needed re-blushed. She is on her way back home to her mommy as of today.
Bess is the "Dimples" sculpt by Melissa Palesse.
I LOVE this sculpt and have one in my own collection :)
This customer also had a silicone doll that she bought a long time ago (not from me) that needed a repair.
His zip tie was on so tight around his neck that the tie cut into the flange of his neck till it was more than halfway through!
I bought a special and expensive product and am happy to report that his repair was successful!
I did not take any pictures of him.
This time, his head will be attached on with much less pressure on the zip tie.
Have a glorious Thursday!