So...again, "I don't do customs/commissions", but sometimes I do!
One of the reasons I "don't" is because of unclarified customer communication.
I started a biracial "Tavi" by Marita Winters. I did one of the prototypes of Tavi several years ago (like 5-6 years ago). My customer who I agreed to do a commissioned doll of Tavi, said she wanted it like that prototype, "but lighter".
The original Tavi prototype:
And as a girl. Then she asked that the tone be like Tavi as he was golden like her daughter.
The conversations went on like this for days...every 6-8 hours, 24/7.
It fully wrecked my concentration and drive for this baby, and I just lost where I was and got the tone too dark, too red...so not what I was working for, but then again, I was not sure what I was working for!
I contacted my customer and told her that this baby did not turn out how we were hoping and that I needed to start over.
It was then that I realized that what she REALLY wanted was a portrait doll of her real baby girl.
She didn't want to ask because "I don't do custom orders" and she thought that a portrait was a custom order. Any doll that I make that I did not initiate is a custom order. She knows that now.
Things are going very well with our communication now and her baby is turning out so well!
In the meantime, while I waited for the new Tavi kit to arrive so I could start over, I finished this little man with painted hair as I did not have time to root him,
Meet Taurean, an African American name for "reclusive and quiet".
He IS up for adoption on my WEBSITE (CLICK HERE)
Isn't he sweet??
He is ready to find his new home!
XXOO
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