So...again, "I don't do customs/commissions", but sometimes I do!
One of the reasons I "don't" is because of unclarified customer communication.
I started a biracial "Tavi" by Marita Winters. I did one of the prototypes of Tavi several years ago (like 5-6 years ago). My customer who I agreed to do a commissioned doll of Tavi, said she wanted it like that prototype, "but lighter".
The original Tavi prototype:
And as a girl. Then she asked that the tone be like Tavi as he was golden like her daughter.
The conversations went on like this for days...every 6-8 hours, 24/7.
It fully wrecked my concentration and drive for this baby, and I just lost where I was and got the tone too dark, too red...so not what I was working for, but then again, I was not sure what I was working for!
I contacted my customer and told her that this baby did not turn out how we were hoping and that I needed to start over.
It was then that I realized that what she REALLY wanted was a portrait doll of her real baby girl.
She didn't want to ask because "I don't do custom orders" and she thought that a portrait was a custom order. Any doll that I make that I did not initiate is a custom order. She knows that now.
Things are going very well with our communication now and her baby is turning out so well!
In the meantime, while I waited for the new Tavi kit to arrive so I could start over, I finished this little man with painted hair as I did not have time to root him,
Meet Taurean, an African American name for "reclusive and quiet".
Isn't he sweet??
He is ready to find his new home!
XXOO
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